Terms & Conditions Overview

Welcome to Aarohana Wellness. These Terms & Conditions govern your use of our website, purchase of wellness products, and interaction with our services. By accessing or using this website, you agree to comply with these terms.

Please read them carefully before placing an order.

Who We Are?

Aarohana Wellness is an Indian wellness brand providing natural, herbal, and health-focused products across India. Our website enables customers to browse, select, and purchase wellness products securely.

Use of Website

  • By using this website, you agree to provide accurate information during account creation and checkout.

  • You agree not to misuse the website or engage in fraudulent activities.

  • Attempting unauthorized access, hacking, or disruption of website services is strictly prohibited and may result in legal action.

Orders & Product Information

  • Product descriptions, images, prices, and availability are provided in good faith but are subject to change without notice.

  • We strive for accuracy in product details, but minor variations in color, size, or appearance may occur.

  • All wellness products are for personal use only and not intended to diagnose, treat, cure, or prevent any disease.

Payment Terms

  • Payments must be made via authorized and secure payment gateways.

  • Orders with incomplete or failed payments will not be processed.

  • Aarohana Wellness reserves the right to cancel orders in case of payment verification failure.

Shipping & Delivery

  • Shipping timelines, charges, and tracking are governed by our Shipping Policy.

  • Customers are responsible for providing accurate shipping addresses.

  • Delays caused by courier partners, weather, or government restrictions are beyond our control.

Refunds, Returns & Cancellations

  • Refunds, returns, and cancellations are governed by our Refund & Return Policy and Cancellation Policy.

  • Products once opened or used are strictly non-returnable and non-refundable.

  • All claims require verification with supporting evidence.

Intellectual Property

  • All content on the website, including images, text, logos, product descriptions, and graphics, is the property of Aarohana Wellness.

  • Unauthorized use, reproduction, or distribution of website content is strictly prohibited.

Limitation of Liability

  • Aarohana Wellness shall not be liable for indirect, incidental, or consequential damages arising from:

    • Use or inability to use the website

    • Product misuse or consumption

    • Delivery delays or loss during transit

  • Our liability is limited to the value of the product purchased in accordance with applicable laws.

Governing Law

  • These Terms & Conditions are governed by Indian laws.

  • Any disputes arising out of the website or orders shall be subject to the exclusive jurisdiction of the courts in India.

Changes to Terms

  • Aarohana Wellness reserves the right to modify, update, or revise these Terms & Conditions at any time without prior notice.

  • Updated terms will be effective immediately upon posting on the website.

Contact Information

For any queries related to these Terms & Conditions:

Aarohana Wellness – Customer Support
Email: contact@aarohanawellness.com
Phone / WhatsApp: +91 90081 72999

Working Hours: 9:00 AM – 9:00 PM (IST), Monday to Sunday

Our team will assist you with clarifications regarding terms, orders, and website usage.